They leave a message for me to call them back, but I never call them back. Normally, their message would be something like this:
"Hi xxxx, I'm an investor advisor/consultant at the brokerage and want to talk to you and start a close relationship and see how we can better understand the needs of our most valuable clients and better help you. I've been reviewing your account and I would really like to understand your goals and see how we can help you achieve those goals. I've so many years of experience in the financial industry and can help you get great returns or introduce you to other products at our firm. Please give me a call so we can setup some time to review your account and see what other products would make sense for your portfolio."